Your safety is important
Medical errors can happen. It is important that you notice and report anything that seems wrong.
How can you tell if something might be a medical error?
- A complication arising during treatment, a new health problem
- Wrong medication or wrong dose
- Wrong procedure or test
- Significant delay in diagnosis or treatment that worsens your health condition
- Wrong diagnosis or a significant finding was missed
- Dangerous or incorrect instructions that, if followed, would harm your health
- Known allergies were not taken into account
- The patient was confused
What is not a medical error
- Rude or rushed communication
- Insufficient or unclear explanation
- Confusing information about next steps
- Waiting times
- Hospital food or living conditions
- Treatment did not produce the expected result
What is not a medical error
- Rude or rushed communication
- Insufficient or unclear explanation
- Confusing information about next steps
- Waiting times
- Hospital food or living conditions
- Treatment did not produce the expected result
What to do if you have concerns?
- Talk immediately to the doctor or nurse who treated you
- Ask your healthcare facility for an explanation
- If necessary, seek a second opinion
- Document what happened
What to do if you have concerns?
- Talk immediately to the doctor or nurse who treated you
- Ask your healthcare facility for an explanation
- If necessary, seek a second opinion
- Document what happened
Your rights
In the event of a medical error, you are entitled to compensation. Both you and the healthcare professional who treated you are protected by patient insurance. Patient insurance guarantees your right to claim compensation for harm caused during the provision of healthcare services.
Reporting incidents helps improve the quality of care and protect patients. See an overview of the patient insurance system.
In the event of a medical error, you are entitled to compensation. Both you and the healthcare professional who treated you are protected by patient insurance. Patient insurance guarantees your right to claim compensation for harm caused during the provision of healthcare services.
Reporting incidents helps improve the quality of care and protect patients. See an overview of the patient insurance system.
In the event of a medical error, you are entitled to compensation. Both you and the healthcare professional who treated you are protected by patient insurance. Patient insurance guarantees your right to claim compensation for harm caused during the provision of healthcare services.
Reporting incidents helps improve the quality of care and protect patients. See an overview of the patient insurance system.
In the event of a medical error, you are entitled to compensation. Both you and the healthcare professional who treated you are protected by patient insurance. Patient insurance guarantees your right to claim compensation for harm caused during the provision of healthcare services.
Reporting incidents helps improve the quality of care and protect patients. See an overview of the patient insurance system.